UK Consumer Rights Act 2015 Compliant
30-Day No-Quibble UK Return & Refund Policy
NECULAI RADU T/A Ancoats ReTech Direct (TikTok Shop: lukylike134 | Seller ID: 7495033573595186908) provides a 30-day unconditional return window on all orders.
Official UK Return Hub Address
Ancoats ReTech Direct — RMA & Registered Hub
20 Gregory Cl, Grantham, South Kesteven, Lincs, England, United Kingdom, NG32 1JG
Bulk B2B & technical inspection returns may also be routed directly to our Pick-up & Refurbishment Lab at 3 Cheadle Street, Manchester, M11 1AG (Tel: +44 7859288639).
Fast Refund Settlement SLA
1. Request a free pre-paid Royal Mail Tracked return label quoting your Order ID.
2. Sign out of iCloud / Google / Samsung accounts prior to dispatch.
3. Full 100% refund is processed within 24 hours of receipt via original payment method or NatWest Commercial Faster Payments.